IT Solutions For business problemsWith professionally managed IT support services from ZyEdge, your organization's needs become our number one priority. Think of us as your dedicated IT services and technology partner that will specifically provide business IT support. Many ZyEdge customers also leverage our IT industry knowledge for network consulting expertise as their 'Trusted Advisor' for technology considerations beyond the edge of their computing infrastructure.
To better guide prospects and customers on the wide array of IT services, the following business issues highlight our IT resources, technology solutions and computer network support as an IT services company.
- How can my organization gain control of our growing IT budget and/or reduce IT expenditures?
- How does our company prevent continuous network outages that adversely affect business operations?
- What can our business do to prevent Internet Threats, Spam and other Malware?
Q. How can my organization gain control of our growing IT budget and/or reduce IT expenditures?
A. Fluctuations in business demand often require changes in operational needs; with increased business activity, greater resource allocation is required to sustain an adequate level of service and the opposite is true for periods of decreased business activity. Since IT has become critical to conducting business, balancing IT resources in the midst of business expansion or contraction has received senior management attention in many organizations.
ZyEdge team of experienced and highly capable IT professionals and network support engineers can provide short or long-term IT services through a cost-feasible model that can actually save money on your IT investments. Working with ZyEdge enables your business to scale IT resources, whether your business is booming or attempting to reduce expenditures. Part of the ZyEdge Advantage is proof-of-concept. We're so confident in our abilities, that we offer Managed IT support services on a monthly basis, allowing your organization to essentially 'try before you buy'. We stand by our work, whether your business is in need of just one IT project or many. Our team of certified network support engineers will provide proactive monitoring of your IT systems 24 x 7, update and maintain your technology infrastructure, answer help desk calls from your on-site as well as off-site employees and provide almost instantaneous response to any issues that may arise, even show up on-site within 2 hours if need be.
- ZyEdge Select Network Support - comprehensive management for IT services and network support.
A. The network has evolved into the lifeline of every organization and being connected is essential for performing business-critical tasks. For each minute of network downtime, the productivity loss is second in priority to the lack of connection with customers or even prospects. In today's business climate, it has become a buyer's market in virtually every industry. Companies can ill afford to let opportunities pass them by simply because of network downtime.
High availability shouldn't be just a company slogan but a promise kept to customers and prospects. In IT terms, it means systems are always up and running to provide a continuous gateway to the Internet, communications, VoIP Telephony, access to electronic content, Intranet, as well as business critical applications such as Email, CRM, customer databases and in-house and partner websites. In order to maintain the network, hiring a full-time network engineer can be cost-prohibitive especially for 'up-and-coming' businesses. That's where ZyEdge [Team of IT experts] comes in. We'll turn-up proactive monitoring of your network, provide the most immediate, comprehensive assistance and even leverage our technology relationships to offer carrier management whereby our network engineers troubleshoot the connectivity issue with your carrier's network engineers.
- ZyEdge Core Network Support for monitoring, maintenance and network support
- ZyEdge Scalable Network Support for a complete suite of network support services
A. Companies, large and small, are spending more of their IT dollars to defend and protect their computing environment than ever before. The ZyEdge network security solution provides critical protection in the battle against ever-increasing number of viruses, trojan horses, spam, phishing and other malware attacks. The skills necessary to maintain network perimeter security requires a team of knowledgeable IT experts. One network breach or intrusion can effectively disable your network but more importantly jeopardize your company's sensitive intellectual property, create legal liabilities if customer financial data is stolen and in some cases shut down your business with denial-of-service attacks.
The ZyEdge team has been successfully safeguarding the IT infrastructure for many organizations, privately held to publicly traded, across a wide range of industries. The difference is our ability to leverage the strong technology partnerships with leading IT threat prevention providers, implementation of best-practices for network perimeter security and the ability to arrive on-site within two hours should the need arise. Safeguarding your network security and business is of utmost importance to us.