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ZyEdge: Third-Party Survey Reports Positive Results

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An independent customer satisfaction survey conducted by Open Ratings, a Dun and Bradstreet (D&B) company, revealed positive results and feedback from clients. ZyEdge LLC received a ‘93’ overall performance assessment rating on a scale of 0 to 100 with highest marks for ‘ease of doing business’ and ‘personnel’, followed very close by ‘reliability’ and ‘cost’ in the detailed performance ratings.

“Customer satisfaction is a tremendous focus for ZyEdge and our client’s strong confidence and satisfaction in our Managed IT Services signifies that we’ve made the right investments in customer service training for all employees”, said Ben Gerenstein, ZyEdge President & CEO. “We’re honored to support the technology and networks that our client organizations rely on for their business needs.”

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