(Reston, VA) – September 20th, 2010 – ZyEdge announced it has been selected by a large Washington, DC Think Tank to transition their telephony and communications infrastructure to Cisco Unified Communications. This follows on the heels of a second Cisco Unified Communications deal for a government contractor serving the National Guard. Both of these large-scale organizations rely on the connection between them and their constituents. Whether it’s scholarly research that has major implications on government policy or a National Guard member trouble-shooting their laptop in the field, they can rely on the digital dial tone that’s supported by decades of combined, deep technical knowledge and proven experience from ZyEdge.
“ZyEdge is extremely pleased to continue deploying Cisco Unified Communications for Washington, DC firms”, said Ben Gerenstein, ZyEdge President & CEO. “We are focused on delivering a positive customer experience for complex IT projects, such as Unified Communications, because we’ve invested our time and energy in technical training as well as customer service. With our recent achievement in being recognized with the ‘Customer Satisfaction Excellence Gold Star from Cisco’, we are proud to serve our clients in the Washington, DC metropolitan area and work with Cisco leading-edge technology solutions.”
As a Cisco Premier Certified Partner with Advanced Unified Communication Specialization, ZyEdge has been building solutions based on the industry-leading Cisco Unified Communications portfolio. These products include Cisco Unified CallManager, Cisco Unity Connection, Cisco Unity voice messaging and unified messaging, and Cisco Unity Express, Cisco Unified Contact Center Express, Cisco Unified Videoconferencing and Cisco Unified MeetingPlace Express.