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Purpose of Privacy Policy

Fuse Commercial, LLC, DBA ZyEdge, complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. ZyEdge has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit

Our Privacy Policy ensures that our customers’ private information is properly identified, tracked and protected in our systems. We are committed to being good stewards of the personal identification information (PII) stored and used in our systems. We use appropriate security practices to ensure that we allow no unauthorized access to private information. Our processes and procedures also ensure that data is only used for explicitly authorized purposes.

Our security policy is designed to comply with the European Union (EU) General Data Protection Regulation (GDPR) requirements.

Alignment with EU-US Privacy Shield Framework

Our Privacy Policy is designed to comply with the Principles set forth in the EU-US Privacy Shield Framework. The EU-US Privacy Shield Framework was designed by the US Department of Commerce and the European Commission to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union to the United States in support of transatlantic commerce.

More details on the EU-US Privacy Shield are available at:

Types of Personal Data

We collect PII such as Name, Physical Address, Email Address, and Phone Number, to provide customer support and account management services. We do not ever share this PII outside of our organization, and we do not ever sell our customers’ PII under any circumstances. We are committed to abiding by the seven Principles of the Privacy Shield framework:

Purposes for Collecting and Using Personal Data

We collect PII for the purposes of providing customer support and account management. We only use the PII that we collect to remain in contact with our customers, understand their needs, and respond to their requests. Again, we do not share our customers’ PII outside the organization.

The Right of Individuals to Access Their Personal Data

Individuals from whom we have collected PII have the right to request that we divulge any personal data related to them that we store and use in the conduct of our operations. Our customers can request that we correct, amend, or delete that PII where it is inaccurate, or has been processed in violation of the Principles established in the EU-US Privacy Shield Framework, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated.

Limiting the Use of Your Personal Data

We will only use collected PII for the purposes of customer support and account management. We use internal and external security controls to ensure that PII cannot be accessed by unauthorized individuals. Our Privacy Policy prohibits our staff from using our customers’ PII for anything other than the stated purposes.

Our customers have the right to request that we share with them exactly how we use their PII and who has access to that PII. We will comply with requests from our customers to restrict access to their PII. Such restrictions can include deletion of the PII in question from our systems and records.

How to Contact Us with Inquiries or Complaints

If you have a question or concern about your PII stored on our systems, you can reach out to us by emailing You can also call us at 703-860-1111.
We will respond to a customer inquiry within 45 days of receiving a question or complaint.

Third Party Disclosure of Personal Information

We do not disclose our customers’ PII to third parties.

Independent Dispute Resolution

In compliance with the Privacy Shield Principles, ZyEdge commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact ZyEdge at ZyEdge’s online complaint handling system for use by EU and Swiss individuals is JAMS (;


It is possible, under certain conditions, for EU and Swiss individual to invoke binding arbitration (see Privacy Policy FAQs for details).

Enforcement Authority

Our organization is subject to the investigatory and enforcement powers of the Federal Trade Commission with regard to our compliance with our Privacy Policy.

Lawful Disclosure to Public Authorities

We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Liability for Transfer of Personal Data to Third Parties

We do not share PII with third parties; but, if we were to do so for any reason, we would be liable to ensure that all appropriate measures were being taken to secure and properly handle all PII, according the Principles set forth in the US Privacy Shield program.